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Citizen Portal

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Forgotten your password?

Suffolk County Council online applications

You can apply for:

  • Free school meals - once your child attends school or has a confirmed school place

  • Funded school travel - once your child has a confirmed school place.

Secondary School Place Offer

If you submitted an application for a high or upper school place by 31 October 2019, you can view your child’s school place offer on Monday 2 March 2020, the National Offer Day.

Forgotten your password?

Please use the forgotten password facility on the left-hand side of this page.


Register here if you do not have an account.

Recommendations before using the online portal

  1. The following web browsers are supported: Internet Explorer v11 (32 & 64 bit); Safari; Google Chrome (latest version) and Edge.

  2. The online portal will timeout after 20 minutes. Your application will be saved each time the ‘next/ continue’ button is selected. If a timeout occurs you will need to login again to continue with your application form.

  3. We recommend using a larger screen device, for example a PC, laptop or notebook as there are a number of fields to complete.