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Citizen Portal

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Forgotten your password?

Suffolk County Council online applications

“This portal is currently experiencing technical issues which means whilst you can submit data, you'll not receive an acknowledgement email. Please accept our apologies for any inconvenience caused.” (14 August 2020).

You can apply for:

  • Free school meals - once your child attends school or has a confirmed school place

  • Funded school travel - once your child has a confirmed school place.

Primary School Place Offer

If you submitted an application for a primary, infant, junior or middle school place by 15 January 2020, you can view your child’s school place offer on Thursday 16 April 2020, the National Offer Day.

Forgotten your password?

Please use the forgotten password facility on the left-hand side of this page.


Register here if you do not have an account.

Recommendations before using the online portal

  1. The following web browsers are supported: Internet Explorer v11 (32 & 64 bit); Safari; Google Chrome (latest version) and Edge.

  2. The online portal will timeout after 20 minutes. Your application will be saved each time the ‘next/ continue’ button is selected. If a timeout occurs you will need to login again to continue with your application form.

  3. We recommend using a larger screen device, for example a PC, laptop or notebook as there are a number of fields to complete.